Timbuk2 Ram Laptop Backpack

I love Timbuk2 products and feel that they are some of the most robust bags out there. When the Ram design came out, I loved the idea of a convertible backpack/messenger bag that looked more urban. I bought the first Ram in mid-February 2012; by early March, the backpack straps were tearing off at the shoulder attachment points. I notified Amazon, and the Returns department immediately sent out a replacement bag. Well, it is just May 4, and the second bag is showing the same failure mode. Note that I wasn't even loading the bag that much (small laptop, couple of notebooks, pens). I just spoke with Amazon Customer Service, who immediately took care of the return shipping (thanks Stevie!). I am returning this bag and shopping for a different one. I'm very disappointed, as the design was perfect for me. I'd be interested to see if anyone else has had the same issues.

I bought this as a gift for someone who needed an everyday work and sometimes travel bag basically a briefcase to carry papers, occasional books, pens, etc. or various travel carry-on items. Will be carried everywhere by hand, not messenger-style.

The requirements were specific and this is one of very few bags that fits them:

Tuck-away backpack straps, duffel-style shoulder strap and grab handle this one has all the carrying options.

Not too large (even smallish messenger bags are too big) this one fits comfortably on your back. It could carry a midsize laptop too, though it's not being used for that.

Durable previous cheaper bags, while they worked ok, wore out, buckles gave way, threads tore. This one is well made, carrying points won't give way unexpectedly.

Reasonably attractive the design is basic, clean, and color combination is subdued but not drab black, like many such bags.

Price is on the high side like all Timbuk2 products but I think it will outlast, outperform, and look better than cheaper options.

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I purchased a Ram bag in February 2012 to use and really liked the ability to convert it form a messenger to a backpack. I travel frequently and like using it as a backpack when I am on the road. After using the bag for 3 months I bought another for a co-worker (I run an IT department) and they have also had good luck with it. For the past 5 months we have been issuing this bag to our sales team and they have been extremely happy with the bags as well. So far no wear issues.

I would say that the bag is expensive and the materials may not be quite as good as is typical for a Timbuk2 bag, but we still haven't had any issues with the 9 we have.

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There are tons of pockets and a place for everything! It is a very efficient use of space.

Love it!

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I tried really hard to like this bag. I've been using multiple Timbuk2 products since 1998 and I'm quite disappointed by this bag. I know and appreciate the approach of this bag--backpack/messenger hybrid--but the materials, quality and build are really not worth the 130 that it's retailed at.

Such a shame. I had high hopes.